At Ae Architecture Studio, we specialize in high-quality decorative items, including delicate fridge magnets and small desktop or home ornaments. We are committed to delivering your order safely, securely, and in a timely manner.
1. Order Processing Time
All orders containing small ornaments and magnets are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive a notification email with tracking information once your order has shipped.
- Customized or hand-crafted decorative pieces may require an additional 1–2 business days for preparation prior to dispatch.
2. Shipping Rates & Estimated Delivery Times
We partner with reliable postal services and express carriers to ensure your decorative items arrive safely. Delivery estimates depend on your destination:
| Destination | Shipping Option | Estimated Delivery Time |
|---|---|---|
| United States | Standard Tracked Shipping | 7 – 12 Business Days |
| Europe (EU & Non-EU) | Standard Tracked Shipping | 4 – 8 Business Days |
| Rest of the World | International Standard Shipping | 10 – 20 Business Days |
Free Shipping Promotion: We offer Free Standard Shipping on all qualifying orders over $50 (or equivalent currency). Exact shipping costs for orders under this threshold will be calculated and displayed at checkout.
3. Protective Packaging for Delicate Items
Fridge magnets and miniature ornaments require careful handling. All items are individual bubble-wrapped and packaged in sturdy cardboard boxes or padded bubble mailers to ensure zero damage during transit.
4. Order Tracking
When your order ships, you will receive an email containing a tracking number and a link to track your package in real-time. Please allow 24 to 48 hours for tracking information to update in the carrier system.
5. Customs, Duties & Import Taxes
For international shipments outside the European Union, orders may be subject to import duties, taxes (VAT), and customs clearing fees levied by the destination country. Ae Architecture Studio is not responsible for these charges; they are the sole responsibility of the customer.
6. Incorrect Addresses & Undeliverable Packages
Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the buyer. If a package is returned to us as undeliverable, additional reshipping fees may apply.
7. Contact Information
If you have any questions or concerns regarding the shipping of your order, please reach out to our team at:
Ae Architecture Studio
Email: [email protected]
Address: Meerstraat 260, 1840 Londerzeel, Belgium
Website: 6kbjw0-ua.myshopify.com